
TD Canada Trust ATM Usability error, makes my withdrawal much longer
Cash withdrawals from the ATM should be fast and easy. At TD Canada Trust they had set up a “Most Frequent” transaction button, which I like. I hit the button, receive my cash, take my card and slip, and I’m done. A couple of months ago things changed, which now makes the transaction longer and more complex. I am not amused.
When I withdraw cash from the ATM I usually take out $200CAD, programmed as my “Most Frequent” transaction, which is given to me as 10 $20CAD bills. Recently TD Canada Trust started giving me 2 $50CAD and 5 $20CAD bills. The $50CAD bills are disliked in the stores.