We do not have the latest and greatest TV, so when some kid’s TV channels started disappearing, I called Rogers, here in Toronto, Ontario, Canada. They said that I needed a box between my analog tv and the input cable, and that I could pick one up, no charge, from a local Rogers store, and they told me the address. I went to that local Rogers store today and they were out of stock, a box was not reserved for me and I should call back to the store to get one because they do not know when these boxes come in. Thanks a lot Rogers. My experience with your company was decidedly negative.